CUSTOMER REVIEWS AND STORIES

On a trip through Long Island, NY, I had the opportunity to meet the folks at Pine Aire Truck Service. I currently own a successful truck repair shop in Illinois, but even I was blown away by their professionalism and productivity. The way the Service Adviser take care of customers is top notch and the flow of units through their shop was as smooth as I’ve seen.

As a customer at the time, I was impressed how they kept me informed throughout the process and offered choices to what I wanted fixed and how they were going fix it. Not many shops care for the customer and vehicle like they do. I am impressed with Mr. Bloom and how he has trained his staff. They go above and beyond.

We have used Pine Aire Truck Service for over 25 years. We love dealing with Dave Bloom and all of his employees because of their sincere, honest and reliable service. They help make our repair decisions easy. We are always satisfied with the quality of their work and efforts to minimize our vehicle downtimes. Repair options are always discussed to meet our needs at a fair value.

In addition to truck repair, we have purchased several re-conditioned trucks from Pine Aire. They stood behind these trucks equal to, if not more than any new truck purchase! We value the Pine Aire Truck commitment and hope to do business with this stellar crew for many years to come!

I began using Pine Aire Truck a few years back when I needed a repair on my truck that my old shop wouldn't do. I called Dave and he said, "Bring it right down!" My truck was back on the road the same day. Pine Aire Truck is able to fix anything on my trucks from bumper to bumper. The service is excellent and their staff is knowledgeable, honest and reliable. There is no reason to go anywhere else. Thank you Dave and all the guys for keeping my trucks rolling.

I have been a fleet manager in the trucking industry for the past 28 years and being in trucking means that you are in the service business. You either provide quality service to your customers or risk going out of business. Over the years, Dave and his staff at Pine Aire Truck have always been there when I needed them. Taking genuine interest in my concerns is what sets them apart. Whether it’s an emergency breakdown or a scheduled PM service, Pine Aire Truck Service delivers what they promise, which in today’s world is a rarity. Thanks Dave for the great service over these many years!

Fleet Manager

Pine Aire Truck Service is hand down the most proactive truck repair service center I've ever done business with.

We always received honest, friendly advice and incredible service. From expediting turnaround times to always maintaining the timeline set for our service and repairs, Dave and his staff treat everyone like family and are always willing to go the extra mile to keep us on the road. We would not consider using anyone else to service our trucks.

I am the manager of a service company and have a 20-year-old delivery truck which I have been bringing to Dave for the past two years. Being in the service business for over 30 years, I am well aware of the qualities needed to achieve good customer satisfaction. I can honestly say that Pine Aire has these qualities. They have proven to be courteous, respectful, attentive to our problems, and very capable to resolve them. It's fixed the first time every time.

Their prices are also very reasonable and when we need it fixed fast because of a commitment we've made, they always come through. They even make suggestions that can save us money. The only thing I do regret is not finding out about them sooner.

Branch Manager